Wallet
Your REMMU Wallet holds three types of balance: cash you've topped up, commission earned from the Affiliate Program, and locked REMMU credits convertible from your withdrawable balance.
Go to Account → Wallet.
💼 Wallet balances
The wallet card shows three balances side-by-side:
Balance | What it is | What you can do with it |
|---|---|---|
Total | Your full wallet value (withdrawable + locked credits) | Reference total |
Withdrawable | Cash from top-ups + affiliate commission | Withdraw to bank, or convert to REMMU credits with a bonus |
REMMU Credits | Locked credits — once converted, can't be cashed out | Apply to your REMMU subscription invoices automatically |
Three buttons let you take action:
- Top up — add cash to your withdrawable balance
- Withdraw — request a bank transfer (disabled if balance below minimum or a withdrawal is already pending)
- Convert to credits — convert withdrawable balance to REMMU credits, with a bonus
⬆️ Topping up
Add cash to your wallet by submitting a top-up request:
- Click Top up
- Enter the amount (minimum RM 50)
- Select payment method — currently Bank Transfer only
- Optionally enter your bank reference and notes
- Optionally upload payment proof (JPG, PNG, WEBP, or PDF, max 5 MB)
- Submit
Your top-up appears under Top-ups with a Pending status. Once the REMMU team verifies the bank transfer, the status changes to Approved and the amount is credited to your withdrawable balance.
Only one pending top-up at a time. Wait for admin approval before submitting another.
⬇️ Withdrawing to your bank
Request a payout to your bank account:
- Click Withdraw
- Enter the amount (minimum RM 50, max = your withdrawable balance)
- Enter your bank details — bank name, account number, account holder name
- Submit
Withdrawals appear under the Withdrawals tab with their status:
Status | Meaning |
|---|---|
Requested | Awaiting admin review |
Approved | Approved — bank transfer being processed |
Paid | Transfer complete — payment reference shown |
Rejected | Cannot be processed — rejection reason shown |
Only one pending withdrawal at a time.
🔄 Converting to REMMU credits
Convert withdrawable balance into REMMU credits and get a bonus (typically 20%) on top.
- Click Convert to credits
- Enter the amount you want to convert
- The dialog shows the breakdown — for example, RM 100 → +RM 20 bonus → RM 120 credits
- Tick the acknowledgement checkbox
- Confirm
REMMU Credits can only be spent on your REMMU subscription invoices. They are applied automatically before the next charge — if the credit fully covers a recurring invoice, it's settled automatically with no payment needed from you.
Conversion is final. Once converted, the amount can no longer be withdrawn back to cash. Only convert what you're sure you'll spend on REMMU.
📋 Activity
The wallet has three tabs showing your history:
Tab | Contents |
|---|---|
Transactions | All wallet movements — top-ups in, withdrawals out, commission earned, conversions, applied credits |
Top-ups | Top-up requests with status (pending / approved / rejected) and bank reference |
Withdrawals | Withdrawal requests with status, masked bank account, payment reference, and rejection reason if applicable |
Each transaction shows whether it's withdrawable or locked credits via a small badge.