Admin Guide
AI Assistant
10 min
the ai assistant lets you ask questions about your club data in plain language — no need to manually filter reports or dig through tables 🚀 what it can do ask questions like "how many students haven't paid this month?" "show me all students in the beginner yoga class" "which classes have the most attendance this week?" "who are the students with overdue payments at petaling jaya branch?" "how much revenue did we collect in february?" "list all students who joined in the last 30 days" the assistant queries your live club data and returns an answer in seconds ⚙️ accessing the assistant the ai assistant is available from the bottom right corner of the admin portal — look for the chat bubble icon note it's only visible to admins and team members members and instructors do not see the assistant 🤖 meet ana and ray your club has two assistant personalities — you can switch between them at any time assistant personality tone ana professional and precise formal, structured responses ray friendly and fun conversational, uses emojis both give the same answers — just in different styles pick whichever feels right for how you work to switch open the assistant → tap the assistant name at the top → select ana or ray 🔧 how it works the assistant uses two approaches to answer your question instant match — common questions (like "how many students are overdue") are answered instantly from a pre built template ai query — for more complex or unusual questions, it uses ai to understand your question and query the relevant data both approaches only access your club's data — no other club's information is ever included 📊 data access the assistant can query students classes and enrolments payments (student payments) attendance records locations instructors packages it cannot access platform level data, other clubs, or any data outside your tenant 🔑 team member scoping if a team member is scoped to specific locations, the assistant automatically limits answers to data from their assigned locations — even if they ask a broad question ⚠️ limitations the assistant answers questions about existing data — it cannot create, edit, or delete records very complex multi step analyses may not return perfect results — verify with the full reports if precision is critical the assistant cannot send emails, messages, or take any actions on your behalf usage is rate limited to prevent abuse (20 queries per minute per user) 🛡️ privacy assistant queries are processed securely your club data is never used to train ai models