Messages (Chat)

beta feature in app messaging between staff, instructors, and members — with admin oversight and message reporting built in 🔧 enabling chat chat is an optional module go to settings → general → modules and turn on chat once enabled, a messages item appears in the sidebar for admins, team, instructors, and members, along with a chat icon (with unread badge) in the top header next to notifications 💬 starting a conversation click + on the messages page to start a new conversation search by name — staff, instructors, or a student's name (to message their guardian) if a student has more than one guardian linked, you'll be asked to choose which guardian to message who can message whom role can message admin / team anyone in the club instructor staff and other instructors always; members only if the instructor teaches a class the member (or their child) is enrolled in member staff always; instructors of classes they or their children attend; other members only if allowed by the setting below member to member messaging admins control whether members can message each other directly, under settings (gear icon) on the messages page → chat settings option behavior off (default) members can only message staff and instructors recommended if your club serves minors same class only members can message others who share at least one active class with them anyone in the academy members can message any other member in the club 👥 group conversations two kinds of group conversations are created automatically — there's no manual "create group" step class groups — one per class, including everyone enrolled plus the assigned instructor(s) team channel — one per club, for all staff membership is synced automatically from enrollment and staffing — admins don't add or remove members manually click the participant count icon in a group's header to open group members , which lists everyone in the group; tapping a member starts a direct message with them (still subject to the messaging rules above) instructors without a linked login show as greyed out "not in chat yet " ✍️ sending messages type in the message box (up to 4,000 characters) and send you can attach up to 5 files per message (images or pdfs, 5mb max each) edit or delete your own messages via the ⋯ menu on your message bubble deleted messages show as "message removed" to preserve the conversation flow for other participants deleting a conversation for direct messages (not groups), use ⋯ → delete conversation this only removes your own copy — the other person still sees it, and if they send a new message, the conversation reappears in your list 🚩 reporting a message every conversation shows a notice that messages may be reviewed by admins to report something concerning, open the ⋯ menu on any message from someone else and choose report , with an optional note on what's wrong admins are notified and can review it 🛡️ admin oversight admins have an oversight button on the messages page (next to settings) with two tabs overview a table of every conversation in your club — type (direct message / class group / team channel), participants, message count, and last activity click a conversation to view it read only (admins never post into a conversation they weren't already part of) reports pending and past message reports, grouped into open / resolved / dismissed / all each report shows who reported it, when, the reported message content (or "message removed" if already deleted), and buttons to view conversation , dismiss , or resolve 📱 mobile app chat is available in the remmu mobile app under more → chat , with the same conversations, groups, and delete behavior as the web version oversight and reporting review are currently web only , for admins muting a conversation is supported in the data model but has no toggle in the ui yet — there's currently no way to silence notifications for a specific conversation