Email Notifications

remmu sends automated emails to members and admins for key events emails are sent via zeptomail and use your club's branding 📧 emails sent to members event recipient trigger guardian invitation guardian when admin invites a guardian payment receipt member / guardian when payment is confirmed payment failed member / guardian when online payment fails payment reminder member / guardian configurable schedule — days after invoice, fixed days of month, and/or repeat until paid 📧 emails sent to admins event trigger subscription renewal reminder platform billing event subscription payment failed platform billing event 🏷️ email branding all emails sent to your members use your club's branding your club logo (from settings → general → email logo) your primary colour your custom footer text and contact email to update email branding settings → general (branding section) note there's no automatic account suspension for members with overdue payments — that only applies to a club's own remmu subscription (see subscriptions & plans docid\ jo57drhskuct55kreub3d ) for overdue member payments, configure a reminder schedule in automated reminders docid\ vddescu6npoxsar6o5iar ⚙️ unsubscribing transactional emails (receipts, payment alerts) cannot be unsubscribed from as they contain important account information marketing emails are not sent through remmu 🛡️ email deliverability emails are sent from a verified domain if members report not receiving emails ask them to check their spam/junk folder ask them to whitelist noreply\@remmu com or your club's sender address verify the email address on their profile is correct