Automated Reminders

remmu sends automatic reminders to members for key events — payments, attendance, and package expiry these run in the background without any manual action needed 💳 payment reminders grace period warnings when a student's payment becomes overdue, daily reminder emails are sent throughout the 7 day grace period frequency once per day at 9 am channel email (and whatsapp if enabled) content outstanding amount, due date, payment instructions stops when payment is made or admin manually resolves the record → see docid\ z4gyznj7ypbfhue66i5gg for more on the grace period flow recurring payment reminders for students on monthly billing, a reminder is sent a few days before the payment is due — giving them time to prepare a bank transfer or top up their account timing configured per club (typically 3 days before due date) channel email content upcoming payment amount, due date, payment link whatsapp payment reminders if whatsapp is enabled, payment reminder messages are sent in addition to email — improving the chance the member sees them channel whatsapp to member or guardian phone trigger same as email reminders → see docid\ e8oqfhdxjjdhxolaq0gk to set this up 📅 attendance reminders send members a reminder before a class session so they don't forget to show up timing sent a set number of hours before the session starts (e g 2 hours before) channel email or whatsapp content class name, time, location, instructor configuring attendance reminders go to settings → notifications → attendance reminders and set whether reminders are enabled how many hours before the session to send which channel (email, whatsapp, or both) 📦 package expiry reminders when a student's session package is running low or nearing its expiry date, a reminder is sent prompting them to purchase a new package low balance reminder sent when a student's remaining sessions drop below a threshold (e g 2 sessions left) trigger session deducted and balance falls below threshold channel email content remaining sessions, link to purchase a new package expiry date reminder if a package has an expiry date, a reminder is sent before it expires timing configurable (e g 7 days before expiry) channel email content expiry date, remaining sessions, purchase link configuring package reminders go to settings → notifications → package reminders and set low balance threshold (e g send when 2 sessions remain) days before expiry to send reminder whether reminders are enabled ⚙️ configuring all reminders all reminder settings are in one place settings → notifications from there you can enable or disable each reminder type, adjust timing, and choose channels (email vs whatsapp) → see docid 6whmkxqnfuf 3p4b3cqiy for the full configuration guide