Automated Reminders

remmu sends automatic reminders to members for key events — payments, attendance, and package expiry these run in the background without any manual action needed 💳 payment reminders email payment reminders remmu can automatically email guardians (or students if no guardian is linked) when they have unpaid invoices two scheduling modes work independently or together days after invoice — send a reminder n days after the invoice is created (if still unpaid) pick one or more 1, 3, 5, 7, 14, 21, or 30 days optionally enable repeat every n days until paid to keep following up after the last threshold fixed days of the month — send reminders on specific calendar dates each month (e g 5th and 20th) to all members with any outstanding invoices, regardless of when those invoices were created channel email (free, unlimited) configure at settings → notifications → email notifications whatsapp payment reminders if whatsapp is enabled, payment reminders are also sent via whatsapp in addition to email — improving the chance the member sees them channel whatsapp to member or guardian phone schedule pick multiple days of the month (1–28) using the calendar picker in settings → notifications quota counts toward your monthly whatsapp message allowance; stops if quota runs out → see whatsapp notifications docid\ dvyvt5thrqsadupwotssu to set this up push notification payment reminders members with the remmu mobile app installed also receive a push notification alongside email reminders when they have unpaid invoices this is enabled by default and can be toggled in settings → notifications → push notifications grace period warnings when a student's payment becomes overdue, daily emails are sent throughout the 7 day grace period frequency once per day channel email (and whatsapp if enabled) content outstanding amount, due date, payment instructions stops when payment is made or admin manually resolves the record → see email notifications docid\ ghqb74ashi6syus2whow7 for more on the grace period flow 📅 attendance reminders class today push notification members with the remmu app receive a push notification on the morning of each class day (sent at 8 am) reminding them they have a session today channel push notification (mobile app) timing 8 am on the day of the class enable at settings → notifications → push notifications → you have class today admin reminder for uncompleted sessions admins and team members receive an email reminder when a class session is still marked in progress after the scheduled end time this runs nightly at 10 pm — if any sessions from today are still open, the relevant staff are reminded to complete them channel email recipient admins and team members for the affected class teaching today reminder (instructors) instructors receive a push notification and email about 10 minutes before each class they're assigned to teach channel push + email recipient assigned instructor(s) enable at settings → notifications → instructor teaching today reminder (default off) coverage includes ad hoc, replacement, and rescheduled sessions — the reminder honours the actual session time, not the original schedule attendance marked push (for guardians / members) when a student is marked present or late , a push notification is sent to the student and their guardians — useful for parents who want a real time confirmation that their child made it to class channel push notification recipient student's own account + linked guardians enable at settings → notifications → attendance marked (default off) spam guarded — only fires on the transition into present/late, not on re saves of the same status 📦 package expiry reminders when a student's session package is running low or nearing its expiry date, a reminder is sent prompting them to purchase a new package low balance reminder sent when a student's remaining sessions drop below a threshold (e g 2 sessions left) trigger session deducted and balance falls below threshold channel email content remaining sessions, link to purchase a new package expiry date reminder if a package has an expiry date, a reminder is sent before it expires timing configurable (e g 7 days before expiry) channel email content expiry date, remaining sessions, purchase link configuring package reminders go to settings → notifications → package reminders and set low balance threshold (e g send when 2 sessions remain) days before expiry to send reminder whether reminders are enabled ⚙️ configuring all reminders all reminder settings are in one place settings → notifications from there you can enable or disable each reminder type, adjust timing, and choose channels (email vs whatsapp) → see notification settings docid\ n opjsh6qssjqhbszwxfs for the full configuration guide