Automated Reminders

REMMU sends automatic reminders to members for key events — payments, attendance, and package expiry. These run in the background without any manual action needed.

REMMU can automatically email guardians (or students if no guardian is linked) when they have unpaid invoices. Two scheduling modes work independently or together:

Days after invoice — send a reminder a configurable number of days after the invoice is created (if still unpaid), with an option to repeat every few days until paid.

Fixed days of the month — send reminders on specific calendar dates each month to all members with any outstanding invoices, regardless of when those invoices were created.

If WhatsApp is enabled, payment reminders are also sent via WhatsApp in addition to email — improving the chance the member sees them.

→ See WhatsApp Notifications to set this up.

Members with the REMMU mobile app installed also receive a push notification alongside email reminders when they have unpaid invoices. Enabled by default, toggleable in Settings → Notifications → Push Notifications.

Members with the REMMU app receive a push notification on the morning of each class day reminding them they have a session today.

Admins and team members receive an email reminder when a class session is still marked In Progress well after the scheduled end time, so the relevant staff are reminded to complete it.

Instructors receive a push notification and email shortly before each class they're assigned to teach.

When a student is marked Present or Late, a push notification is sent to the student and their guardians — useful for parents who want a real-time confirmation that their child made it to class.

When a student's session package is running low or nearing its expiry date, a reminder is sent prompting them to purchase a new package.

Sent when a student's remaining sessions drop below a configurable threshold.

If a package has an expiry date, a reminder is sent a configurable number of days before it expires.

Go to Settings → Notifications → Package Reminders to set the low balance threshold, days before expiry, and whether reminders are enabled.

All reminder settings are in one place: Settings → Notifications

From there you can enable or disable each reminder type, adjust timing, and choose channels (email vs WhatsApp).

→ See Notification Settings for the full configuration guide.