Payments
Proof Upload & Approval
7 min
when a member pays via bank transfer, they upload a screenshot of their transaction receipt as proof admins review and approve or reject the proof 📱 member uploading proof go to my payments (web or mobile app) find the pending payment click upload proof take a photo of your bank transfer receipt or upload a screenshot submit — the payment status changes to processing while awaiting review accepted file types jpg, png, pdf 🔧 admin reviewing proof go to club → payments filter by status processing to see pending proofs click on a payment to open it view the uploaded receipt image click approve or reject approving payment status changes to paid member receives a whatsapp message and/or email with their receipt the payment is recorded in the club's revenue rejecting payment status changes to rejected admin can add a rejection reason (shown to the member) member is notified and prompted to re upload a correct receipt ⚠️ common rejection reasons screenshot is blurry or incomplete amount transferred doesn't match the payment amount transfer was made to the wrong account receipt is from a different date or transaction ✏️ admin manual payment (no proof) admins can mark a payment as paid without requiring proof upload — useful for cash payments or when the transfer is confirmed through other means open the payment record click mark as paid add a note if needed (e g "cash received at front desk") 🛡️ proof storage all uploaded proofs are stored securely and accessible from the payment record at any time