Payments
Receipts & Invoices
8 min
when a payment is confirmed, remmu automatically sends the member a receipt every payment also has a downloadable pdf invoice 📧 how receipts are sent whatsapp — a message is sent to the member's (or guardian's) phone with a link to the receipt email — a receipt email is sent to the member's registered email address both are triggered automatically on payment confirmation no manual action needed 📄 viewing a receipt members can view any receipt at any time mobile app → my payments → tap a payment → view receipt web portal → my payments → click a payment → view receipt direct link — each receipt has a unique url (e g app remmu com/receipt/\[id] ) the whatsapp receipt link takes the member directly to the receipt page if not logged in, they'll be prompted to log in first, then redirected automatically 📋 what's on a receipt club name and logo invoice number student name and billing details payment description (class name, billing period, or package name) amount breakdown (subtotal, discount if any, total) payment status with colour indicator date paid and payment method gateway reference number (for online payments) thank you message and contact email 📄 downloading a pdf invoice every payment has a downloadable pdf invoice — available before or after payment member downloading an invoice go to my payments click the payment click download invoice the pdf downloads immediately with a secure, time limited download link admin downloading an invoice go to club → payments open any payment record click download invoice what the pdf contains the pdf invoice includes the same information as the on screen receipt, formatted for printing or record keeping club logo and contact details invoice number and date bill to (student name and contact) line items with amounts subtotal, late fee (if applicable), and total payment status watermark paid — green pending — blue overdue — red cancelled — red invoice customisation customise the invoice layout, club details, invoice number prefix, and footer note under settings → invoice settings → see docid\ mpguqsizcsy0ftumc3cvf 🏷️ receipt branding receipts and invoices use your club's logo and branding colours update these under settings → branding → see docid\ ta gaqnymoa4mqagke68z