Account Settings
The Account page manages your personal account — profile details, password, and billing. It is separate from your academy's settings.
Go to Account (top-right menu → Account) or navigate to app.remmu.com/account.
🌐 Language
REMMU's web portal is available in English, Bahasa Malaysia, and 中文 (Simplified Chinese).
To change it, click your profile picture (top-right) → Language → pick a language. The page switches straight away.
- Language is a personal setting — it follows your account, not your academy. Each parent, member, or staff member picks their own
- It's saved to your account, so it stays the same when you log in on another browser or device
What gets translated
Translated | Stays as-is |
|---|---|
Member-facing pages — dashboard, My Attendance, My Payments, Booking, My Packages, My Profile, My Progress, My Calendar, My Leave, Wallet, Store, Events — plus the sidebar and navigation | Admin and staff management pages (Settings, Reports, Finance, class and location management, payroll admin) — these stay in English |
Your academy's Student / Location / Instructor words, if they're common English words (see Terminology) | Anything your academy typed: class names, announcements, custom field labels, landing page text |
Language switching is on the web portal. The mobile app is in English for now.
👤 Tab 1: Profile
Manage your personal identity on REMMU.
Field | Notes |
|---|---|
Profile picture | Upload or remove your avatar |
Full name | Your display name across the platform |
Display name | Shorter name shown in some contexts |
Read-only — cannot be changed here | |
Phone number | Contact number on your account |
Your current roles are shown as badges (Admin, Team, Instructor, Member) — these are set by your academy and cannot be changed from here.
Click Save to apply changes.
🛡️ Tab 2: Security
Change Password
Enter a new password (minimum 6 characters) and confirm it. Click Update Password.
You will remain logged in after the change.
Delete Account
Permanently deletes your REMMU account.
Important: Payment records tied to your account are retained for record-keeping purposes even after deletion. This action cannot be undone.
A confirmation dialog appears before deletion is processed.
🏷️ Tab 3: Billing
Only visible if you are an admin of at least one academy. This tab has two sections.
Your Academies
Shows all academies you own with their current subscription status:
Column | Description |
|---|---|
Academy Name | The academy you manage |
Plan | Current subscription plan |
Billing cycle | Monthly or annual |
Last invoice | Date of most recent invoice |
Manage | Link to that academy's billing settings |
Click Manage to go directly to the academy's plan and billing configuration.
→ See Subscriptions & Plans for full details.
Payment Methods
This is where you save the credit or debit card used to pay your REMMU subscription fees. These are your personal billing cards — separate from how your members pay their class fees.
Saved cards are displayed as visual card replicas showing:
- Card brand (Visa, Mastercard, Amex, etc.)
- Card type (Credit or Debit)
- Last 4 digits (e.g. •••• •••• •••• 1234)
- Expiry date
- Default badge on the card used for automatic renewals
Adding a Card
- Click + Add Card
- You are redirected to a CommercePay checkout page
- Enter your card details — a RM 1.00 verification charge is made to confirm the card is valid
- The RM 1.00 is automatically refunded after verification
- Your card is saved and ready to use
Note: Your full card number is never stored in REMMU — only the last 4 digits, brand, and expiry are saved. The card token is held securely by CommercePay (PCI-DSS compliant).
Setting a Default Card
Click any saved card to set it as the default. The default card is used for:
- Monthly or annual REMMU subscription renewals
- Any other platform-level charges
Only one card can be the default at a time.
Removing a Card
Click Edit (top right of the payment methods section) to enter edit mode. An × button appears on each card — click it to remove.
Important: A card linked to an active subscription cannot be deleted. Set a different card as default first, then remove the old one.
Important: Two Separate Payment Systems
| Admin's Billing Cards | Student Payment Methods |
|---|---|---|
Purpose | Pay REMMU subscription fees | Members pay class fees to your academy |
Managed in | Account → Billing tab | Settings → Billing |
Scope | Personal (your account) | Per academy (your academy's settings) |
Methods | Credit/debit card via CommercePay | Bank transfer, CommercePay online |
→ See Payment Methods for how student payments work.