Students

students are the members of your club each student has a profile with personal details, enrolments, payment history, and attendance records ✏️ adding a student go to club → students → add student and fill in field notes full name required date of birth used for age verification ic number identity card / passport number phone student's contact number email used for login and notifications emergency contacts name, phone, relationship — supports multiple contacts guardian required for minors — see below custom fields defined by your club admin 📥 bulk import go to club → students → import to add many students at once from a csv or excel file, instead of entering them one by one upload — select a csv , xlsx , or xls file don't have a file ready? click download a template for a starter spreadsheet with the right column headers, including any custom fields your club has configured map columns — remmu automatically matches your spreadsheet's column headers to the right student fields review the auto detected mapping and adjust anything that wasn't matched correctly a live preview shows your data as it will be imported review — before anything is created, remmu checks every row for duplicates (matching an existing student by name, phone, or email — defaults to skip, choose import anyway for e g siblings with the same name) and errors (missing required fields or unrecognised values) confirm — review the final count and click confirm import this step cannot be undone results — see how many students were imported, skipped, or failed, with a downloadable error report for anything that failed bulk import is admin only and creates student profiles only — it does not enrol students into classes or create a linked parent login enrol students into classes afterward from their profile, and use send invitation or create account on the guardian tab if you want to give a parent portal access 🎁 referred by if the growth module docid\ xdzjnh4kezjfd7bejvvvm is enabled, the student profile shows a referred by card indicating whether this student was attributed to a referral — with an option to attribute or correct it while the referral is still pending 👥 guardians for underage students, you can link a guardian (parent or legal guardian) the guardian gets their own login and receives payment notifications on behalf of the student to add a guardian open the student profile → guardian tab, enter the guardian's name, email, phone, and relationship, then click send invitation — the guardian receives an email to set up their account creating a parent account directly you can also create a guardian account without sending an invitation — useful during onboarding when you want to set up credentials on the spot from the guardian tab, click create account , enter the guardian's details and a password, and the account is created immediately if the email already belongs to an existing remmu account, that account is linked to the student instead of creating a new one 📅 upcoming sessions on the student profile, an upcoming sessions card shows the student's next 30 days of enrolled classes, with a status badge once each session is taken click a row to open the roster for that session and take attendance directly a per row actions menu lets staff retime, reschedule, or cancel the session (cancel is admin/team only) 🖨️ attendance summary on the student profile → attendance tab, click print to generate a print friendly attendance summary — attendance rate, totals, monthly breakdown, and a per class matrix, over a date range you choose useful for parent teacher discussions, compliance audits, or giving a student their own record 📜 enrollment history every change to a student's class enrolment status is automatically logged with a timestamp and the admin who made the change view it from the student's profile → classes tab → open an enrolment → view history read only — useful for auditing membership changes and resolving disputes 🗂️ bulk status updates when you have many students to update at once (e g clearing inactive members), use the bulk status action apply a filter on club → students , select students with the checkbox column, and use the action bar at the bottom to mark them active/inactive/withdrawn bulk operations require admin role or team permission to manage students archive status is not available in bulk — archive students individually from the ⋯ menu the same flow works on the mobile app 📆 monthly payment grid the student profile's payments tab shows a 12 month grid at the top — one cell per month of the current year — colour coded by payment health (all paid, pending, overdue/failed, or no invoice), so you can see the student's monthly payment status at a glance click a month cell to jump straight to that payment 📅 enrolling a student in a class from the student profile go to the classes tab, click enrol in class , select the class and billing start date, and confirm the billing type fee override when enrolling, admins can override the default class fee for that specific student — as a percentage discount, a fixed discount, or a completely custom amount fee overrides apply to all future recurring invoices for that enrolment enrollment fee checklist if your club has payment types with auto generate on enrollment enabled (e g registration fee, deposit), a checklist appears when enrolling a student, pre checked but adjustable — uncheck any fee you don't want, or adjust its amount for this specific student check don't generate invoice for this enrollment to skip all enrollment fees for transfers or comp enrolments note a student can be enrolled in multiple classes simultaneously each enrolment is tracked separately for payments and attendance enrollment end date (optional) check set an end date for this enrollment to give the enrolment a fixed expiry — the enrollment automatically moves to completed the day after the end date, and billing stops on its own leave unchecked for a normal, open ended enrollment ⚙️ custom fields your club admin can define additional fields to capture club specific data (e g belt rank, medical notes, member number), configured under settings → custom fields across three tabs — student fields, instructor fields, and emergency contact fields each field supports several types (text, number, dropdown, date, yes/no, etc ) plus validation and visibility controls 💳 student payment status the class payment view shows a payment health indicator per student — up to date, pending, or overdue there's no automatic suspension based on missed payments — an admin decides whether and how to follow up → see automated reminders docid\ vddescu6npoxsar6o5iar 🔧 searching & filtering the students list can be filtered by search (name, phone, email, ic, or any searchable custom field), status (active/inactive/trial/withdrawn/archived), and location/class pills — all combinable status tabs above the list, a row of status tabs (all, active, trial, inactive, suspended, withdrawn, archived) shows a live count for each — click a tab to jump straight to that status instead of using the status filter dropdown archived and suspended students, easy to lose track of otherwise, now have their own tab 🎂 birthday wishes remmu can automatically send birthday emails to your students on their birthday (or a few days before) go to students → birthdays for the birthday calendar, filterable by location, class, or status, with a banner flagging students missing a date of birth auto send settings click settings on the birthday page to toggle automatic sending, set the send time, and choose how many days in advance to send email templates choose from a few email styles (warm & friendly, professional, fun & playful), and customise the subject line (supports a name placeholder), greeting, and footer message per template previewing & sending manually preview any template before it goes out, or click send wish on any student card to send immediately regardless of auto send settings birthday emails are sent to the student's guardian if one is linked, otherwise to the student directly 📦 managing packages from the student profile from a student's profile, open the packages tab to view all active, expired, and cancelled packages, assign a new one directly ( assign package ), or adjust/deduct sessions from an existing entitlement via the ⋯ menu 🪪 student id cards generate and print physical id cards for your students — branded with your club logo and colour, with a qr code for check in go to club → students → id cards , filter by location/class/status, choose from several card layouts, and customise which fields, custom fields, and emergency contact info appear id cards are accessible to admins only under club → students → id cards 🚫 suspending a student (access gate) when you need to block a student's access to remmu temporarily — for non payment, medical leave, behavioural issues, or any other reason — change their status to suspended a suspended student sees a full screen access gate showing the reason (and your free text note, if added) when they try to log in non payment suspensions gate the member to the my payments page only, so they can pay outstanding invoices to lift the suspension themselves other reasons block all access until an admin reverts their status to active suspended vs inactive inactive is a soft state — the student keeps access suspended is enforced — the access gate kicks in immediately 📜 status history every change to a student's overall status is automatically logged with timestamp, admin, reason code, and any note — visible on the student profile's status history timeline separate from enrollment history, which tracks class enrolment changes specifically 🗂️ archiving & restoring a student when a student leaves, archive their profile instead of deleting it — this hides them from the active list while preserving all their records (payments, attendance, history) archived students can be restored to active status at any time, or permanently deleted if you're certain permanent deletion cannot be undone all associated data — payment records, class enrollments, and history — will be permanently removed archive first; only delete if you are certain 📊 students overview go to club → students → overview for a dashboard of enrollment statistics — total/active students, new this month, active enrollments, growth trends, status distribution, top classes and locations by enrollment, and a billing type breakdown 🆘 emergency contacts each student profile supports multiple emergency contacts, each with name, relationship, phone, workplace, and occupation add or remove contacts from the student profile's emergency contacts section the first emergency contact is always the primary contact shown in the student list and exported data custom fields for emergency contacts need to capture extra details on each emergency contact (e g blood type, allergies, preferred hospital)? configure them under settings → custom fields → emergency contact fields — each contact card gets its own values file upload custom fields are not supported for emergency contacts — use them on student or instructor profiles instead