Students

Students are the members of your academy. Each student has a profile with personal details, enrolments, payment history, and attendance records.

Go to Students → Add Student and fill in:

Go to Students → Import to add many students at once from a CSV or Excel file, instead of entering them one by one.

If the Growth module is enabled, the student profile shows a Referred By card indicating whether this student was attributed to a referral — with an option to attribute or correct it while the referral is still pending.

For underage students, you can link a guardian (parent or legal guardian). The guardian gets their own login and receives payment notifications on behalf of the student.

To add a guardian: open the student profile → Guardian tab, enter the guardian's name, email, phone, and relationship, then click Send Invitation — the guardian receives an email to set up their account.

You can also create a guardian account without sending an invitation — useful during onboarding when you want to set up credentials on the spot. From the Guardian tab, click Create Account, enter the guardian's details and a password, and the account is created immediately. If the email already belongs to an existing REMMU account, that account is linked to the student instead of creating a new one.

On the student profile, an Upcoming Sessions card shows the student's next 30 days of enrolled classes, with a status badge once each session is taken. Click a row to open the roster for that session and take attendance directly. A per-row actions menu lets staff retime, reschedule, or cancel the session (cancel is admin/team only).

On the student profile → Attendance tab, click Print to generate a print-friendly attendance summary — attendance rate, totals, monthly breakdown, and a per-class matrix, over a date range you choose. Useful for parent-teacher discussions, compliance audits, or giving a student their own record.

Every change to a student's class enrolment status is automatically logged with a timestamp and the admin who made the change. View it from the student's profile → Classes tab → open an enrolment → View History. Read-only — useful for auditing membership changes and resolving disputes.

When you have many students to update at once (e.g. clearing inactive members), use the bulk status action: apply a filter on Students, select students with the checkbox column, and use the action bar at the bottom to mark them Active/Inactive/Withdrawn.

The same flow works on the mobile app.

The student profile's Payments tab shows a 12-month grid at the top — one cell per month of the current year — colour-coded by payment health (all paid, pending, overdue/failed, or no invoice), so you can see the student's monthly payment status at a glance. Click a month cell to jump straight to that payment.

From the student profile: go to the Classes tab, click Enrol in Class, select the class and billing start date, and confirm the billing type.

When enrolling, admins can override the default class fee for that specific student — as a percentage discount, a fixed discount, or a completely custom amount. Fee overrides apply to all future recurring invoices for that enrolment.

If your academy has payment types with Auto-Generate on Enrollment enabled (e.g. Registration Fee, Deposit), a checklist appears when enrolling a student, pre-checked but adjustable — uncheck any fee you don't want, or adjust its amount for this specific student. Check Don't generate invoice for this enrollment to skip all enrollment fees for transfers or comp enrolments.

Check Set an end date for this enrollment to give the enrolment a fixed expiry — the enrollment automatically moves to Completed the day after the end date, and billing stops on its own. Leave unchecked for a normal, open-ended enrollment.

If the class being enrolled in belongs to an active Pricing Group, a Use bundle pricing option appears (Monthly billing only). Expand it to pick a class-count tier — picking a tier for more than one class opens extra class pickers scoped to the group's other eligible classes. Once every slot is filled, the enrollment summary shows the real bundle total that will be invoiced, not the sum of each class's individual fee.

A custom fee override for this specific student always takes precedence over bundle pricing — if a custom fee is set, the bundle option is skipped for that enrolment.

Parents self-registering a child (via Add Child) get the same bundle tier picker and see the same combined total before confirming, with a Joining Month toggle instead of the admin's "Bill For" label.

Managing an existing bundle: on the student's Enrolled Classes list, bundled classes appear grouped under one card showing the group name, class count, and current combined price (e.g. "Year 6 · 3 classes · RM 250.00/mo"), instead of as separate unrelated rows.

When Allow student to self update their enrollment is on (Settings → General → Member Settings), members can drop or add classes for themselves or their children from the student profile — including adding a class to a bundle or choosing a fresh multi-class bundle tier.

With Require approval for enrollment changes also on, each change becomes a request:

With approval off, changes apply immediately.

The same request flow is available in the mobile app.

Your academy admin can define additional fields to capture academy-specific data (e.g. belt rank, medical notes, member number), configured under Settings → Custom Fields across three tabs — Student Fields, Instructor Fields, and Emergency Contact Fields. Each field supports several types (text, number, dropdown, date, yes/no, etc.) plus validation and visibility controls.

The class payment view shows a payment health indicator per student — Up to Date, Pending, or Overdue. There's no automatic suspension based on missed payments — an admin decides whether and how to follow up. → See Automated Reminders.

On the Students list, the sort dropdown includes Age (Youngest first) and Age (Oldest first). Students with no date of birth always appear last. The same sort applies to the CSV export. To make sure every student has one, turn on Require date of birth in Settings → General → Member Settings.

The Students by Location & Class chart on the Overview tab shows your current headcount with a 12-month trend. Open a location to see its classes — every class is listed, including empty ones, with a month-by-month headcount grid (month-end numbers, with the last column showing today) and the change against last month. Set a highlight below number to flag classes with fewer students than you want. A Not in any class row shows students who aren't enrolled anywhere. Click a class to pin it and compare it against others, and export the chart.

On Students → Overview, the Age Breakdown card charts your active and trial students grouped by current age — useful for planning age-banded classes.

Team members with the Manage Students permission get the same Student menu as admins (All Students, Overview, Birthday, ID Card), except Import. Everything they see is limited to their assigned locations. Birthday is read-only for team — they can't send wishes or change auto-send settings.

The Students list can be filtered by search (name, phone, email, IC, or any searchable custom field), status (Active/Inactive/Trial/Withdrawn/Archived), and location/class pills — all combinable.

Above the list, a row of status tabs (All, Active, Trial, Inactive, Suspended, Withdrawn, Archived) shows a live count for each — click a tab to jump straight to that status instead of using the status filter dropdown. Archived and Suspended students, easy to lose track of otherwise, now have their own tab.

REMMU can automatically send birthday emails to your students on their birthday (or a few days before). Go to Students → Birthdays for the birthday calendar, filterable by location, class, or status, with a banner flagging students missing a date of birth (use Show all on the banner to list them).

Click Settings on the birthday page to toggle automatic sending, set the send time, and choose how many days in advance to send.

Choose from a few email styles (warm & friendly, professional, fun & playful), and customise the subject line (supports a name placeholder), greeting, and footer message per template.

Preview any template before it goes out, or click Send Wish on any student card to send immediately regardless of auto-send settings.

From a student's profile, open the Packages tab to view all active, expired, and cancelled packages, assign a new one directly (Assign Package), or adjust/deduct sessions from an existing entitlement via the ⋯ menu.

Generate and print physical ID cards for your students — branded with your academy logo and colour, with a QR code for check-in. Go to Students → ID Card, filter by location/class/status, choose from several card layouts, and customise which fields, custom fields, and emergency contact info appear.

When you need to block a student's access to REMMU temporarily — for non-payment, medical leave, behavioural issues, or any other reason — change their status to Suspended.

A suspended student sees a full-screen access gate showing the reason (and your free-text note, if added) when they try to log in. Non-payment suspensions gate the member to the My Payments page only, so they can pay outstanding invoices to lift the suspension themselves. Other reasons block all access until an admin reverts their status to Active.

Every change to a student's overall status is automatically logged with timestamp, admin, reason code, and any note — visible on the student profile's Status History timeline. Separate from Enrollment History, which tracks class enrolment changes specifically.

When a student leaves, archive their profile instead of deleting it — this hides them from the active list while preserving all their records (payments, attendance, history). Archived students can be restored to active status at any time, or permanently deleted if you're certain.

Go to Students → Overview for a dashboard of enrollment statistics — total/active students, new this month, active enrollments, growth trends, status distribution, top classes and locations by enrollment, and a billing-type breakdown.

Each student profile supports multiple emergency contacts, each with name, relationship, phone, workplace, and occupation. Add or remove contacts from the student profile's Emergency Contacts section.

Need to capture extra details on each emergency contact (e.g. blood type, allergies, preferred hospital)? Configure them under Settings → Custom Fields → Emergency Contact Fields — each contact card gets its own values.