Admin Guide
Notification Settings
11 min
control which automated notifications remmu sends, to whom, and through which channels ⚙️ accessing notification settings go to settings → notifications 🔔 notification channels remmu supports two channels for member facing notifications channel requires email member has a valid email address whatsapp whatsapp add on enabled + member has a phone number you can enable one or both channels for each notification type 📋 notification types 💳 payment notifications notification when sent default payment receipt on payment confirmation on payment reminder n days before due date on grace period warning daily during 7 day grace period on payment overdue when payment becomes overdue on account suspended on account suspension on configure number of days before due date to send reminder (e g 3 days) 📅 attendance notifications notification when sent default session reminder n hours before class off check in confirmation after student checks in off configure how many hours before class to send the session reminder 📦 package notifications notification when sent default low balance alert when sessions drop below threshold on package expiry reminder n days before expiry on configure low balance threshold (e g 2 sessions) and days before expiry (e g 7 days) 📢 club notifications notification when sent default new announcement when a new announcement is published off guardian invitation when a guardian invite is sent on (cannot disable) 👥 who receives notifications adult students — notifications go to the student's own email/phone minor students — notifications go to the linked guardian's email/phone (not the student) instructors — instructor billing notifications go to the instructor ⚙️ disabling all notifications you can temporarily disable all outbound notifications (e g during a data migration or testing period) by toggling pause all notifications at the top of the settings page note notifications are not retroactively sent for the paused period re enable when ready 👤 member level preferences individual members can manage their own notification preferences from their profile page they can opt out of non essential notifications (e g session reminders) but cannot opt out of transactional notifications (receipts, account alerts)
