Affiliate Program

the affiliate program lets you recruit external promoters — marketers, agents, or influencers — who earn commissions when they bring in new paying members unlike the docid 560q3gqpfb0lk4qtmfcd4 program (which is for existing members), affiliates are invite only partners managed by the admin navigate to growth → affiliates in the admin sidebar 🔛 enabling the program go to the settings tab and toggle affiliate program on until enabled, the affiliate portal is inaccessible and no commissions are tracked ⚙️ program settings setting description default commission type applied to new affiliates unless overridden individually default commission value amount or percentage for the default type minimum withdrawal minimum balance (rm) before an affiliate can request a payout payout terms free text description shown to affiliates (e g "paid within 30 days via bank transfer") show referee names whether affiliates can see the names of people they referred cookie expiry how many days the referral cookie stays active after a click (default 30 days) 💰 commission types type how it works fixed affiliate earns a flat rm amount for each converted referral percentage affiliate earns a % of the new member's first payment recurring fixed affiliate earns a flat rm amount for each of the member's first n payments recurring percentage affiliate earns a % of each of the member's first n payments for recurring types, set recurring duration — how many consecutive payments the affiliate earns commission on (e g 3 = first 3 invoices) each affiliate can have their own commission type and value, overriding the program default 👤 adding an affiliate go to growth → affiliates click add affiliate fill in name, email, phone commission type and value (or leave as program default) optional notes (internal only) click save the affiliate receives a welcome email with their unique referral link and portal access instructions affiliates do not need to be existing remmu users they are invited separately and access a dedicated affiliate portal 🔗 how affiliates refer members each affiliate has a unique referral code embedded in a link \[your club domain]/join?ref=affiliatecode when a visitor clicks this link, the code is stored in a browser cookie if the visitor signs up and makes their first payment within the cookie expiry window, the referral is attributed to the affiliate fraud prevention duplicate ic block — if the new member's ic number matches an existing member, the referral is blocked self referral block — an affiliate cannot refer themselves 📊 affiliate dashboard (admin) the main affiliates page shows summary tiles total affiliates, active affiliates, total pending withdrawal value per affiliate table with name, commission type, status, total earned, pending balance, referral counts ⋯ menu per affiliate view details, edit, deactivate affiliate detail page click any affiliate to see their full profile referral history (pending / converted / expired) with referee names (if enabled in settings) payout history — all commissions earned, per referral withdrawal history edit commission settings 💸 withdrawal requests affiliates can request a payout from their portal once their balance reaches the minimum withdrawal amount they submit their bank details with each request admins manage withdrawals under the withdrawals tab on the affiliates page action when to use approve confirm you will process the transfer mark as paid after you've sent the bank transfer — enter optional payment reference reject if the request cannot be fulfilled — enter a rejection reason sent to the affiliate affiliates receive an email at each stage (approved, paid, rejected) 👤 affiliate portal (affiliate's view) affiliates log in to their portal and see their referral link and qr code (copy / share) stats total earned, available balance, pending withdrawal, total referrals, conversions referral list with status for each person referred commission breakdown per referral (payout amounts and recurrence index) request withdrawal button — enter bank name, account number, and account holder name 🔄 referral lifecycle affiliate shares their referral link visitor clicks link → referral cookie set visitor signs up status pending — referral created, waiting for first payment visitor makes their first invoice payment → status converted commission earned and added to affiliate's balance for recurring commissions, additional payouts are created for subsequent payments if no payment within the cookie expiry window → status expired , no commission ✅ rules referrals only convert on a paid invoice — signup alone does not count a new member can only be attributed to one affiliate (whichever link they clicked first) duplicate ic and self referral are automatically blocked commissions are earned at the time each qualifying payment is confirmed