Affiliate Program

the affiliate program lets you recruit external promoters — marketers, agents, or influencers — who earn commissions when they bring in new paying members unlike the referrals docid 560q3gqpfb0lk4qtmfcd4 program (which is for existing members), affiliates are invite only partners managed by the admin navigate to growth → affiliates in the admin sidebar 🔛 enabling the program go to the settings tab and toggle affiliate program on until enabled, the affiliate portal is inaccessible and no commissions are tracked ⚙️ program settings setting description default commission type applied to new affiliates unless overridden individually default commission value amount or percentage for the default type recurring duration for recurring types — how many consecutive payments commission applies to (0 = unlimited) minimum withdrawal minimum balance before an affiliate can request a payout payout terms free text description shown to affiliates (e g "paid within 30 days via bank transfer") show referee names whether affiliates can see the names of people they referred (privacy toggle) cookie expiry how many days the referral cookie stays active after a click award commission on trial class payments off by default (recommended) — when off, a referred student's trial class fee doesn't trigger commission 💰 commission types type how it works fixed affiliate earns a flat amount for each converted referral percentage affiliate earns a % of the new member's first payment recurring fixed affiliate earns a flat amount for each of the member's first n payments recurring percentage affiliate earns a % of each of the member's first n payments each affiliate can have their own commission type and value, overriding the program default tier ladder (optional) reward your top affiliates with a higher commission rate as they bring in more conversions under settings → tier ladder , add tiers with a name (e g "bronze", "silver", "gold"), the minimum conversions to reach it, and the commission type/value at that tier as an affiliate's conversion count grows, they move up automatically and earn the higher rate on subsequent commissions — existing earnings aren't retroactively recalculated 👤 adding an affiliate you can add affiliates two ways invite by email (for outsiders), or pick an existing user (member, instructor, or team member already in your remmu club) invite by email go to growth → affiliates → add affiliate → invite by email , fill in name/email/phone, set commission terms (or leave as default), and save the affiliate receives a welcome email with their referral link and portal access instructions pick existing user click add affiliate → pick existing user , search the dropdown of eligible users, set commission, and submit their account details lock to prevent typos promote to affiliate (one click) a promote to affiliate button also appears directly on member, instructor, and team rows in the people / students / team tables when the program is enabled — opening the add affiliate dialog pre locked to that user, viewing their existing affiliate profile, or re enrolling a terminated one affiliates do not need to be existing remmu users — anyone with an email can be invited 🔗 how affiliates refer members each affiliate has a unique referral code embedded in a link ( \[your club domain]/join?ref=affiliatecode ) when a visitor clicks this link, the code is stored in a browser cookie if the visitor signs up and makes their first payment within the cookie expiry window, the referral is attributed to the affiliate fraud prevention — blocked referrals some referrals are automatically screened out and don't earn commission — duplicate id matches, self referrals, and signups from someone already a member of the club blocked referrals appear on the affiliate's portal under a blocked referrals list with the reason, and on the admin's affiliate detail page in a blocked tab 📊 affiliate dashboard (admin) the main affiliates page shows summary cards (active affiliates, pending withdrawals, total earned, total paid out), a search bar, a show terminated toggle, and a per affiliate table with referral code, commission setup, conversion stats, and balance affiliate status status meaning invited welcome email sent, affiliate hasn't logged in yet active earning commissions normally paused temporarily disabled — no new commissions earned terminated permanently disabled — can be reactivated if needed affiliate detail page click any affiliate to see their full profile — referral link, stats, and tabs for signups, payouts, withdrawals, and blocked referrals, plus admin only internal notes affiliates with payout or withdrawal history cannot be deleted — only terminated deletion is reserved for affiliates who never earned anything payout status status meaning earned commission has vested and is already counted in the affiliate's available balance scheduled a future dated instalment slice that hasn't vested yet voided the commission was reversed (e g the underlying payment was refunded) 💸 withdrawal requests affiliates can request a payout from their portal once their balance reaches the minimum withdrawal amount, submitting their bank details with each request admins manage withdrawals under the withdrawals tab — approve, mark as paid (with optional reference), or reject (with a reason sent to the affiliate) affiliates receive an email at each stage 📧 affiliate emails automated emails are sent to affiliates at key moments — welcome (with referral link and payout terms), withdrawal status changes, and when a recurring commission cycle completes for a referee 🌐 public recruitment page prospective affiliates can apply at the public become affiliate page ( \[your club domain]/become affiliate ), designed using the page content tab's visual block builder (hero, about, reviews, media, faqs) toggle the page on/off with the published switch 👤 affiliate portal (affiliate's view) affiliates have their own dedicated portal at \[your club domain]/affiliate , signing in with the email and password from their welcome email (with a forgot password flow and optional captcha) portal navigation tab contents dashboard stats, referral link, share buttons, withdraw cta referrals list of people they've referred with statuses withdrawals request a payout and view withdrawal history profile edit phone and default bank details the dashboard shows a tier progress bar (if tiers are configured), the full tier ladder with reached/current/locked states, stats cards, referral links (including any campaign pages pinned by the admin), and payout terms 🔄 referral lifecycle affiliate shares their referral link visitor clicks link → referral cookie set visitor signs up → status pending visitor makes their first invoice payment → status converted — commission earned; for recurring commissions, additional payouts follow for subsequent payments if no payment within the cookie expiry window → status expired , no commission ✅ rules referrals only convert on a paid invoice — signup alone does not count a new member can only be attributed to one affiliate (whichever link they clicked first) duplicate id and self referral are automatically blocked commissions are earned at the time each qualifying payment is confirmed