---
title: Subscriptions & Plans
slug: subscriptions-and-plans
docTags: 
createdAt: 2026-03-06T19:27:17.314Z
---

REMMU is a SaaS platform with subscription-based pricing for academies.

## 🏷️ Plans

REMMU offers different plans based on your academy's size and needs. Each plan includes a set of features and limits (e.g. number of students, locations, team members).

The **Elite** plan includes up to **1,000 students**. If your academy goes over a plan's limit, a grace period starts (see below) so you have time to upgrade or reduce usage; the grace period clears on its own if usage drops back within the plan.

To view available plans and pricing: [app.remmu.com/pricing](https://app.remmu.com/pricing)

***

## 📊 Viewing Your Current Plan

**Settings → Billing** (or **Account → Subscription**)

Shows:

- Your current plan name
- Billing cycle (monthly or annual)
- Next renewal date
- Features included

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## 🔧 Upgrading or Downgrading

To change your plan, go to **Settings → Billing → Change Plan** and select the plan that fits your needs. Changes take effect at the next billing cycle.

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## 📄 Billing & Invoices

All invoices for your REMMU subscription are available under **Settings → Billing → Invoices**. Invoices can be downloaded as PDFs.

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## ⚠️ Payment Failure & Grace Period

If your subscription payment fails, or you exceed a usage limit on your current plan, your account enters a **7-day grace period**:

- You'll receive an email notification, plus daily reminder emails during the grace period
- Your account remains active during the grace period
- A banner appears at the top of your dashboard (for admins and team) showing **why** the grace period started — e.g. "your last payment failed" or "over your plan limit", including which limit (students, instructors, team, or locations) — plus the days remaining and a call-to-action button

The banner's button depends on why the grace period started:

| Cause                    | Button            | What it does                                                          |
| ------------------------ | ----------------- | --------------------------------------------------------------------- |
| **Payment failed**       | **Retry Payment** | Recharges your existing plan and billing cycle — no plan change       |
| **Usage limit exceeded** | **Upgrade Now**   | Takes you to the Plan tab to upgrade to a plan that covers your usage |

:::hint{type="warning"}
**Important:** If the grace period expires without being resolved, your academy account is suspended. Contact REMMU support if you need help resolving a billing issue.
:::

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## ⚙️ Cancellation

To cancel your subscription, contact REMMU support. Your data is retained for a period after cancellation and can be exported on request.

***

## 📊 Usage Limits

Your plan includes limits on:

- Number of active students
- Number of locations
- Number of team members
- WhatsApp messages per month (if add-on is enabled)

You can view current usage under **Settings → Billing → Usage**.