Frequently Asked Questions

General Questions

10min

1. What is Remmu?

Remmu is a cloud-based student management system designed for organizations like martial arts schools, dance classes, art programs, tuition centers, and other clubs that manage students. It helps streamline operations by automating tasks like payment tracking, attendance, and class management.

2. Who can use Remmu?

Remmu is ideal for any organization managing students outside traditional schools. Whether you run a martial arts academy, a coaching center, or a dance studio, Remmu adapts to meet your needs.

3. Is Remmu only for martial arts schools?

No, Remmu is designed to work with any industry that manages students, from tuition centers to art classes. Martial arts schools are just one of the initial focus areas.

4. How do I get started with Remmu?

Simply sign up for an account. Our team will configure your account and notify you when it’s ready. Once set up, you can start using Remmu right away.

5. Can I try Remmu before committing?

Yes, we offer a demo version so you can explore how Remmu works before making a decision.

6. What features does Remmu offer?

Key features include:

  • Payment tracking (manual and automated)
  • Class and location assignment
  • Instructor management
  • Team member access with role-based permissions
  • Customizable features to suit your organization

7. Can I customize Remmu to fit my specific needs?

Yes, Remmu allows you to enable or disable features directly from the dashboard to fit your organization's unique workflow.

8. How does payment tracking work?

Payments are tracked on a monthly basis. For each student, Remmu creates a payment entry automatically. You can mark payments as received manually or integrate a payment gateway for live collection.

9. Can I integrate my payment gateway with Remmu?

Yes, Remmu supports integration with CommercePay Asia at the moment. We will be slowly adding in more gateway based on user feedback.

10. Can I give my team access to Remmu?

Yes, you can add team members to manage students and locations. Permissions can be customized to ensure team members only access what they need.

11. How many team members can I add?

The number of team members depends on your subscription plan. View pricing plan at Remmu Website.

12. Do I need technical expertise to use Remmu?

No, Remmu is designed to be user-friendly. You can easily navigate the dashboard and perform tasks without needing technical skills.

13. What should I do if I encounter an issue?

Our support team is here to help! You can submit a ticket through our dashboard or contact us directly for assistance.

14. Is my data safe with Remmu?

Absolutely. We use industry-standard security measures to ensure your data is secure and accessible only to you and your authorized users.

15. How much does Remmu cost?

Pricing varies based on the features and number of users you need. Contact our sales team or View pricing plan at Remmu Website for more details.

16. Are there any hidden fees?

No, we believe in transparent pricing. All costs are disclosed upfront during the signup process.

Updated 25 Nov 2024
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