---
title: AI Assistant
slug: ai-assistant
docTags: 
createdAt: 2026-03-06T19:27:16.844Z
---

The **AI Assistant** lets you ask questions about your academy data in plain language — no need to manually filter reports or dig through tables.

## 🚀 What It Can Do

Ask questions like:

- "How many students haven't paid this month?"
- "Show me all students in the beginner yoga class"
- "Which classes have the most attendance this week?"
- "Who are the students with overdue payments at Petaling Jaya branch?"
- "How much revenue did we collect in February?"
- "List all students who joined in the last 30 days"
- "How much did we collect in event registration fees this month?"
- "What was our total payroll cost last month?"
- "Can I send notifications to parents once I mark a student as present?"

The assistant queries your live academy data and returns an answer in seconds — and for "how do I" or "can I" questions, it can also explain how a REMMU feature works and where to turn it on, using our help documentation.

***

## ⚙️ Accessing the Assistant

The AI assistant is available from the **bottom-right corner** of the admin portal — look for the chat bubble icon.

:::hint{type="info"}
**Note:** It's only visible to **Admins** and **Team members**. Members and instructors do not see the assistant.
:::

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## 🤖 Meet ANA and RAY

Your academy has two assistant personalities — you can switch between them at any time:

| Assistant | Personality              | Tone                         |
| --------- | ------------------------ | ---------------------------- |
| **ANA**   | Professional and precise | Formal, structured responses |
| **RAY**   | Friendly and fun         | Conversational, uses emojis  |

Both give the same answers — just in different styles. Pick whichever feels right for how you work.

To switch: open the assistant → tap the assistant name at the top → select ANA or RAY.

***

## 🔧 How It Works

The assistant uses two approaches to answer your question:

1. **Instant match** — common questions (like "how many students are overdue") are answered instantly from a pre-built template
2. **AI query** — for more complex or unusual questions, it uses AI to understand your question and query the relevant data

Both approaches only access your academy's data — no other academy's information is ever included.

***

## 📊 Data Access

The assistant can query:

- Students
- Classes, enrolments, and individual class sessions (including drop-ins)
- Payments (student payments) and the accounting ledger
- Attendance records (students and instructors)
- Locations and instructor availability
- Instructors
- Packages
- Events and event registration fees
- Member wallets, credit notes, and payment vouchers
- Progress tracking / grading records
- Payroll (admins and team members with payment permission only)

It cannot access platform-level data, other academies, or any data outside your tenant.

:::hint{type="info"}
**Payroll, wallets, events, and ledger data** are only answered for **Admins** (or team members with payment-management permission, for payroll specifically) — a team member without that access will be told the information isn't available to them.
:::

***

## 📖 Feature Guidance

Alongside your live data, the assistant can also answer "how do I" and "can I" questions by reading REMMU's own help documentation — the same content published at docs.remmu.com.

For example:

- "Can I send notifications to parents once I mark a student as present?"
- "How does the referral program work?"
- "Where do I set up a payment gateway?"

:::hint{type="info"}
The assistant explains **how a feature works and where to find the setting** — it does not know whether that setting is currently turned on for your specific academy. If you need to confirm your own configuration, check the relevant settings page directly.
:::

***

## 🔑 Team Member Scoping

If a team member is scoped to specific locations, the assistant automatically limits answers to data from their assigned locations — even if they ask a broad question.

***

## ⚠️ Limitations

- The assistant answers questions about existing data — it cannot create, edit, or delete records
- Very complex multi-step analyses may not return perfect results — verify with the full reports if precision is critical
- The assistant cannot send emails, messages, or take any actions on your behalf
- Usage is rate-limited to prevent abuse (20 queries per minute per user)

***

## 🛡️ Privacy

Assistant queries are processed securely. Your academy data is never used to train AI models.