--- title: Affiliate Program slug: affiliate-program docTags: createdAt: 2026-03-17T08:26:45.855Z --- The **Affiliate Program** lets you recruit external promoters — marketers, agents, or influencers — who earn commissions when they bring in new paying members. Unlike the [Referrals](docId:560q3GQPFb0Lk4QtmFcD4) program (which is for existing members), affiliates are invite-only partners managed by the admin. Navigate to **Growth → Affiliates** in the admin sidebar. *** ## 🔛 Enabling the program Go to the **Settings** tab and toggle **Affiliate Program** on. Until enabled, the affiliate portal is inaccessible and no commissions are tracked. *** ## ⚙️ Program settings | Setting | Description | | -------------------------------------------- | -------------------------------------------------------------------------------------------------------- | | **Default commission type** | Applied to new affiliates unless overridden individually | | **Default commission value** | Amount or percentage for the default type | | **Recurring duration** | For recurring types — how many consecutive payments commission applies to (0 = unlimited) | | **Minimum withdrawal** | Minimum balance before an affiliate can request a payout | | **Payout terms** | Free-text description shown to affiliates (e.g. "Paid within 30 days via bank transfer") | | **Show referee names** | Whether affiliates can see the names of people they referred (privacy toggle) | | **Cookie expiry** | How many days the referral cookie stays active after a click | | **Award commission on trial-class payments** | Off by default (recommended) — when off, a referred student's trial-class fee doesn't trigger commission | *** ## 💰 Commission types | Type | How it works | | ------------------------ | ----------------------------------------------------------------------- | | **Fixed** | Affiliate earns a flat amount for each converted referral | | **Percentage** | Affiliate earns a % of the new member's first payment | | **Recurring Fixed** | Affiliate earns a flat amount for each of the member's first N payments | | **Recurring Percentage** | Affiliate earns a % of each of the member's first N payments | Each affiliate can have their own commission type and value, overriding the program default. ### Tier Ladder (optional) Reward your top affiliates with a higher commission rate as they bring in more conversions. Under **Settings → Tier Ladder**, add tiers with a name (e.g. "Bronze", "Silver", "Gold"), the minimum conversions to reach it, and the commission type/value at that tier. As an affiliate's conversion count grows, they move up automatically and earn the higher rate on subsequent commissions — existing earnings aren't retroactively recalculated. *** ## 👤 Adding an affiliate You can add affiliates two ways: **invite by email** (for outsiders), or **pick an existing user** (member, instructor, or team member already in your REMMU academy). ### Invite by email Go to **Growth → Affiliates → Add Affiliate → Invite by email**, fill in name/email/phone, set commission terms (or leave as default), and save. The affiliate receives a welcome email with their referral link and portal access instructions. ### Pick existing user Click **Add Affiliate → Pick existing user**, search the dropdown of eligible users, set commission, and submit. Their account details lock to prevent typos. ### Promote to Affiliate (one-click) A **Promote to Affiliate** button also appears directly on member, instructor, and team rows in the People / Students / Team tables when the program is enabled — opening the Add Affiliate dialog pre-locked to that user, viewing their existing affiliate profile, or re-enrolling a terminated one. :::hint{type="info"} Affiliates do not need to be existing REMMU users — anyone with an email can be invited. ::: *** ## 🔗 How affiliates refer members Each affiliate has a unique referral code embedded in a link (`[your-academy-domain]/join?ref=AFFILIATECODE`). When a visitor clicks this link, the code is stored in a browser cookie. If the visitor signs up and makes their first payment within the cookie expiry window, the referral is attributed to the affiliate. ### Fraud prevention — blocked referrals Some referrals are automatically screened out and don't earn commission — duplicate ID matches, self-referrals, and signups from someone already a member of the academy. Blocked referrals appear on the affiliate's portal under a **Blocked Referrals** list with the reason, and on the admin's affiliate detail page in a **Blocked** tab. *** ## 📊 Affiliate dashboard (admin) The main Affiliates page shows summary cards (active affiliates, pending withdrawals, total earned, total paid out), a search bar, a show-terminated toggle, and a per-affiliate table with referral code, commission setup, conversion stats, and balance. ### Affiliate status | Status | Meaning | | -------------- | --------------------------------------------------- | | **Invited** | Welcome email sent, affiliate hasn't logged in yet | | **Active** | Earning commissions normally | | **Paused** | Temporarily disabled — no new commissions earned | | **Terminated** | Permanently disabled — can be reactivated if needed | ### Affiliate detail page Click any affiliate to see their full profile — referral link, stats, and tabs for Signups, Payouts, Withdrawals, and Blocked referrals, plus admin-only internal notes. :::hint{type="warning"} Affiliates with payout or withdrawal history cannot be deleted — only terminated. Deletion is reserved for affiliates who never earned anything. ::: ### Payout status | Status | Meaning | | ------------- | --------------------------------------------------------------------------------- | | **Earned** | Commission has vested and is already counted in the affiliate's Available Balance | | **Scheduled** | A future-dated instalment slice that hasn't vested yet | | **Voided** | The commission was reversed (e.g. the underlying payment was refunded) | *** ## 💸 Withdrawal requests Affiliates can request a payout from their portal once their balance reaches the minimum withdrawal amount, submitting their bank details with each request. Admins manage withdrawals under the **Withdrawals** tab — Approve, Mark as Paid (with optional reference), or Reject (with a reason sent to the affiliate). Affiliates receive an email at each stage. *** ## 📧 Affiliate emails Automated emails are sent to affiliates at key moments — welcome (with referral link and payout terms), withdrawal status changes, and when a recurring commission cycle completes for a referee. *** ## 🌐 Public recruitment page Prospective affiliates can apply at the public **become-affiliate** page (`[your-academy-domain]/become-affiliate`), designed using the **Page Content** tab's visual block builder (Hero, About, Reviews, Media, FAQs). Toggle the page on/off with the **Published** switch. *** ## 👤 Affiliate portal (affiliate's view) Affiliates have their own dedicated portal at `[your-academy-domain]/affiliate`, signing in with the email and password from their welcome email (with a forgot-password flow and optional CAPTCHA). ### Portal navigation | Tab | Contents | | --------------- | ------------------------------------------------- | | **Dashboard** | Stats, referral link, share buttons, withdraw CTA | | **Referrals** | List of people they've referred with statuses | | **Withdrawals** | Request a payout and view withdrawal history | | **Profile** | Edit phone and default bank details | The dashboard shows a tier progress bar (if tiers are configured), the full tier ladder with reached/current/locked states, stats cards, referral links (including any campaign pages pinned by the admin), and payout terms. *** ## 🔄 Referral lifecycle 1. Affiliate shares their referral link 2. Visitor clicks link → referral cookie set 3. Visitor signs up → **Status: Pending** 4. Visitor makes their first invoice payment → **Status: Converted** — commission earned; for recurring commissions, additional payouts follow for subsequent payments 5. If no payment within the cookie expiry window → **Status: Expired**, no commission *** ## ✅ Rules - Referrals only convert on a **paid invoice** — signup alone does not count - A new member can only be attributed to one affiliate (whichever link they clicked first) - Duplicate ID and self-referral are automatically blocked - Commissions are earned at the time each qualifying payment is confirmed